Contact Us

Welcome to the Contact Us page for Tokyo Casino, an independent guide to online gambling. We appreciate you visiting our website and taking the time to reach out. Whether you have feedback on our content, a suggestion for a new review, or a business inquiry, we're here to listen.

Please review the sections below. This will help you direct your query to the right place and get a prompt, accurate response. As an independent review site, our capabilities differ significantly from those of an actual online casino or sportsbook operator.

Tokyo Casino is an independent affiliate and review website. We are NOT an online casino, sportsbook, or any form of gambling operator. We do not host games, accept wagers, or manage player accounts. Our purpose is to provide honest, in-depth reviews, comparisons, and information about various online gambling brands to help you make informed decisions.

We do not have access to any player databases, account details, or transaction histories for any casino or sportsbook. We cannot intervene in disputes between players and operators, nor can we process any financial transactions.

We are happy to assist with inquiries directly related to the content and operation of the Tokyo Casino website. Specifically, we can help with:

• Feedback on our reviews: If you believe a review is inaccurate, outdated, or would like to suggest an improvement, please let us know.
• Content suggestions: Have an idea for a new guide, article, or a casino you'd like us to review? We're always open to suggestions.
• Partnership and advertising inquiries: For potential collaborations, advertising opportunities on Tokyo Casino, or business proposals.
• Technical issues with our website: If you encounter any broken links, display problems, or other technical glitches on Tokyo Casino.
• General questions about online gambling (non-account specific): We can provide general information and advice based on our expertise, but we cannot offer personalized financial or legal advice.

As an independent review site, there are many areas where we simply do not have the authority or access to assist. Please understand that we cannot help with:

• Player account issues: We cannot access, manage, or provide information about your personal accounts with any online casino or sportsbook.
• Deposit or withdrawal problems: We cannot process payments, track transactions, or resolve issues related to funds.
• Bonus disputes or inquiries: We cannot apply bonuses, clarify bonus terms for specific casinos, or resolve bonus-related complaints.
• Game fairness or technical glitches at an operator: We do not operate the games; these issues must be addressed with the specific casino.
• Account verification (KYC) problems: We cannot assist with identity verification processes for any gambling operator.
• Payouts or winning claims: We do not hold player funds and cannot facilitate the payout of winnings.
• Live chat or direct customer support for gambling operators: We do not provide customer service for any casino or sportsbook.

If your inquiry pertains to your personal account, deposits, withdrawals, bonus claims, game play, or any other operational aspect of an online casino or sportsbook, you must contact that specific operator's customer support directly. They are the only entity with access to your account information and the authority to resolve such matters.

Most online casinos and sportsbooks offer multiple support channels, including live chat, email, and sometimes phone support. Please visit the "Contact Us" or "Support" section on the operator's own website for their specific contact details. Tokyo Casino cannot intervene or act on your behalf in these situations.

For all legal inquiries pertaining to the Tokyo Casino website, its content, or our operations, please use the dedicated email address provided below. This includes matters related to our terms of service, privacy policy, data protection (such as GDPR requests), or any other legal concerns.

Email: [email protected]

Please note that this email is strictly for legal correspondence and not for general customer support or account-related issues with gambling operators.

Tokyo Casino respects intellectual property rights. If you believe that any content on our website infringes upon your copyright or intellectual property, please send a formal DMCA takedown notice or copyright infringement claim to the following email address. Your notice should include all necessary information as required by law, such as identification of the copyrighted work, identification of the infringing material, and your contact information.

Email: [email protected]

We will review all legitimate claims promptly and take appropriate action in accordance with applicable laws.

At Tokyo Casino, we are committed to promoting responsible gambling. While we are not a gambling operator, we strongly advocate for safe and controlled play. If you or someone you know is struggling with gambling addiction, please seek help from professional organizations. Many jurisdictions offer dedicated helplines and support services. Resources commonly include organizations like GamCare, BeGambleAware, or your local gambling addiction support groups.

Remember, gambling should always be for entertainment, not a way to make money. Never bet more than you can afford to lose.

We strive to respond to all legitimate inquiries as quickly as possible. For general feedback and content-related questions, you can typically expect a response within 2-3 business days. Legal and DMCA inquiries will be prioritized and addressed in accordance with their urgency and legal requirements.

Please direct your query to the correct department as outlined above. This will help us process your request efficiently and avoid unnecessary delays. Thank you for your understanding and for being a part of the Tokyo Casino community.